The deal between us.

Effective date: April 30, 2026 · Plain-English summary, not a substitute for legal review

1. The service

RingsOnce deploys an AI receptionist (Sarah) to handle inbound phone calls, capture leads, book appointments, and follow up via SMS for your business. Service includes initial deployment, ongoing operation, and integration with Stripe, Twilio, Vapi, Google Sheets/Calendar, and Resend.

2. Pricing

Starter — $67/month after a 7-day free trial. Cancel anytime.
Full System — $1,497 one-time install fee. You own the deployment for life. No recurring RingsOnce fees.
Managed — $147/month. We host all infrastructure, audit every call, and improve Sarah nightly. Cancel anytime.

3. Free trial — Starter

Starter includes a 7-day free pilot. No credit card required to start. Cancel before the 7-day window closes and you owe nothing. Continue past the window and your card is charged $67/month thereafter.

4. Cancellation

Cancel anytime via the Stripe Customer Portal linked from your dashboard, or by emailing info@ringsonce.com. Cancellation stops future billing immediately.

5. Refund policy

Starter / Managed — Monthly fees are prorated for partial months on cancellation.
Full System — The $1,497 install fee is non-refundable after the AI receptionist has been deployed. If we miss the 48-hour install window, you get a full refund.

6. Service uptime

We provide best-effort availability but do not guarantee uptime. The service depends on third-party providers (Stripe, Twilio, Vapi, Google, Resend) and outages or degradations of those providers may impact RingsOnce. We're not liable for downstream failures.

7. Acceptable use

You are authorized to operate phone service for your business and to use AI to handle inbound calls.
You will comply with applicable laws including the TCPA for any SMS sequences we configure on your behalf.
You won't use Sarah for unsolicited outbound dialing, robocalling, or harassment.

8. Limitation of liability

To the fullest extent permitted by law, RingsOnce is not liable for indirect, incidental, consequential, or special damages, including but not limited to lost revenue from missed calls, dropped calls, AI mishandling, or third-party service outages. Our maximum aggregate liability for any claim is limited to the fees you paid us in the six months preceding the claim.

9. Dispute resolution & arbitration

Any dispute arising out of or relating to these Terms or the service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be held in Franklin County, Ohio, in English, and judgment on the award may be entered in any court of competent jurisdiction. You waive the right to a jury trial and to participate in a class action.

10. Governing law

These Terms are governed by the laws of the State of Ohio, USA, without regard to its conflict-of-laws principles.

11. Changes

We may update these Terms. Material changes will be emailed to active account holders. Continued use after notice constitutes acceptance.

12. Contact

Questions: info@ringsonce.com or 614-368-0104.